Frequently Asked Questions

Yes. Our products are designed to be compatible with most laptops, monitors, and accessories from Apple, Dell, HP, Lenovo, ASUS, Acer, Microsoft Surface, and many other brands.

We carefully select quality materials, including natural wood, metal, cork, and durable finishes to create products that combine aesthetics, functionality, and durability.

Yes. Our wooden products use natural wood and are designed to bring a warm, timeless character to your workspace.

Yes. Because natural wood is used, each piece may have subtle variations in grain, tone, and texture. These natural differences are part of the character of the material and make each product unique.

Product dimensions and specifications are listed directly on each product page. We recommend checking these measurements before placing your order to ensure the product fits your workspace.

We process orders as quickly as possible. If you need to change or cancel an order, please contact us as soon as possible at contact@woodsypro.com.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Once your order has been shipped, you will receive tracking information by email. You can use your tracking number to follow the progress of your shipment.

You can also track your order directly through our Track Your Order page.

Please first check your spam or junk email folder. Tracking information is sent once your order has been shipped.

If you still cannot find your tracking information, contact us at contact@woodsypro.com and include your order number.

Orders are processed within 1–2 business days. Standard delivery typically takes 7–14 business days, depending on your location.

If your order has not arrived after 14 business days, please contact our support team so we can assist you.

At the moment, WoodsyPro ships exclusively within the United States. We are working on expanding to additional countries in the future.

$4.99 flat-rate shipping within the United States. Shipping costs are displayed at checkout before you complete your purchase.

First, check your tracking information for the latest carrier updates. Shipping times can occasionally vary due to carrier delays or circumstances outside our control.

If your order has not arrived after the expected delivery period, contact us at contact@woodsypro.com and provide your order number.

Please first check around your delivery location, including your mailbox, entrance, porch, garage, and any safe location where the carrier may have left the package.

You can also check whether someone else at your address or a neighbor received the package.

If you still cannot locate it, please contact us at contact@woodsypro.com with your order number and tracking information so we can assist you.

We offer a 30-day return policy. If you are not completely satisfied with your purchase, please contact our support team and we will guide you through the return process.

To request a return, contact us at contact@woodsypro.com with your order number and a brief explanation of your request.

Our support team will provide you with the next steps.

If your product arrives damaged or has a manufacturing defect, please contact us as soon as possible at contact@woodsypro.com.

Please include your order number and clear photos of the product and its packaging so our team can assess the situation and help resolve the issue.

Once your return has been received and approved, your refund will be processed to the original payment method. The time required for the funds to appear in your account may vary depending on your payment provider or bank.

Yes. Payments are securely processed through Stripe, our payment processing provider. Your payment information is handled through Stripe's secure payment infrastructure.

Available payment methods are displayed during checkout and may vary depending on your location and device.